Is China’s ATM security up to the challenge of higher withdrawals?
Banking institutions in China have upped the withdrawal limit of Automatic Teller Machines (ATM) from RMB 5,000 to RMB 20,000, upon approval from the Mainland Banking Regulator.
Like before, customers will still be able to withdrawal a sum of RMB 2,000 to RMB 3,000 per transaction. In cases of inter-bank transactions, account holders will be required to fork out an additional RMB 2 service fee. This translates into customers having a need to engage in at least seven transactions to withdraw the maximum amount and pay more than RMB 14 in service fees.
Chinese banks are making use of ATMs as a strategy to keep abreast of mounting
competition from foreign banks. Such personalised electronic banking used to retain customer loyalty, has taken center stage in the industry's tug of war for market share.
The rise in withdrawal limits may be a double-edged sword. On the one hand, it could significantly reduce queues and congestions at bank counters and contribute to even more seamless and efficient banking operations. Yet, it could pose a new security risk, as larger withdrawal volumes heighten the possibilities of illegitimate banking activities such as credit card fraud and counterfeiting. Besides, ATM machines are located on the exterior of bank buildings, making it even easier for crime to evade detection and doubling the chances of security breeches. The primary concern of customers lies mainly in the efficiency and safety. As such, authorities are seeking means to bolster banking security at ATMs.
The banks might have increased their withdrawal limits, but how robust is the security plan that is to complement it?
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